Expertly Subprocessors List

Updated: January 1, 2025

Effective: February 1, 2025

Update Notice: Update Notice: This document has been revised and completely replaces any previous version. Please refer to the “Updated” and “Effective” dates above. Your continued use of the Site or Services after the Effective Date constitutes your acceptance of the revised terms.

Expertly uses third-party service providers (“Subprocessors”) to support the delivery of its products and services. These Subprocessors may process personal data on behalf of Expertly customers in accordance with applicable data protection laws, including the UK GDPR, EU GDPR, and similar frameworks.

This list includes infrastructure, platform, analytics, customer support, and AI service providers.

1. Core Infrastructure & Hosting Providers

Subprocessor

Location

Amazon Web Services (AWS)

Global (primary: USA, EU)

Google Cloud Platform

Global (primary: USA, EU)

Microsoft Azure

Global (primary: USA, EU)

Cloudflare

Global

2. Analytics & Error Monitoring

Subprocessor

Location

Sentry

USA

Amplitude

USA

Mixpanel

USA

3. Communication & Customer Support

Subprocessor

Location

Intercom

USA / EU

Zendesk

USA

SendGrid

USA

4. Artificial Intelligence & Machine Learning Providers

Subprocessor

Location

OpenAI

USA

Anthropic

USA

Google

USA

Hugging Face

USA / EU

Microsoft

Global

GroqCloud

USA

xAI

USA

Deepgram

USA

5. Operational Support Services

Subprocessor

Location

WebINTENSIVE Software

USA / Global

6. Payment & Billing Providers

Subprocessor

Location

Stripe

USA / Global

7. Development & Internal Tools

Subprocessor

Location

GitHub

USA

Slack

USA

In addition to the subprocessors listed above, Expertly may engage independent contractors, including those sourced through third-party platforms, for development, support, or QA services. Where such contractors have access to personal data, they are bound by confidentiality and data protection obligations consistent with applicable law and this agreement.

All subprocessors are subject to data protection terms that meet or exceed the standards required by applicable law. Expertly remains fully responsible for the performance and compliance of its subprocessors under applicable Data Processing Agreements.

Some subprocessors listed here may not be actively involved in data processing at a given time. They are included due to potential or planned use within our Services.

Changes to this list will be communicated in advance through updates to this page. You may check this page periodically.

All AI providers listed above may receive input content from end users or user-generated prompts for processing. Expertly does not allow these providers to retain or reuse personal data beyond the execution of each request. Subprocessor access is limited to the minimum required to deliver the Services.