Expertly AI

AI Tools

for Hospitality

Eliminate Manual Busywork with AI Built for Hotels

Handle calls and emails, keep every system accurate, and capture upsell opportunities—without changing your PMS or your stack.

Expertly Voice

Phone Agent

Answers the phone, conducts natural conversations, and makes arrangements.

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Expertly Reply

Email Agent

Sorts and replies to incoming email, creates attachments, and keeps your PMS updated.

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Expertly AI Toolbar

Browser Assistant

Lets you and your team instantly retrieve and enter information across websites.

Learn More

Expertly Voice for Hotels relieves the strain of high-volume calls and manual followups.

Far beyond an automated answering system, it engages callers in natural conversations, looks up information, and even makes and saves bookings and arrangements.

Step 1

Greet and understand

Expertly Voice answers the call with warmth and intelligence, adapting its tone so the caller feels heard.

Emma H.

0:18

Good evening, thanks for calling The Grand Hotel. How can I help you today?

Step 2

Handle the request

It checks availability, books reservations, updates schedules, or confirms orders in real time — whatever the caller needs.

We have a double room available October 13th to 16th.

Step 3

Record and update

The moment the call ends, every detail is logged into your CRM, calendar, or ticketing system.

Reservation Confirmed

Oct 13–16

Double

Your booking is confirmed, Emma. I’ve updated your reservation details.

Meanwhile, Expertly Reply for Hotels sorts and handles email inquiries.

Step 1

Sort with intelligence

Expertly Reply reviews every incoming email and moves it into the right folder—a lot smarter and more helpful than simple filters.

I’ve sorted this message into your Group Requests folder.

Billing

Sales

Group Requests

Step 2

Draft and personalize

It prepares smart replies using your PMS, rates and policies, and connected systems— not just “helping you draft,” but putting the right answers in.

Re: Festival Group Rate for Oct 15-18

Hi Sarah,

Please find attached the quote for a group rate for the festival.

Let me know if you need any additional details.

Best regards,

James Carter
Account Manager

I've drafted a reply with an offer based on our rates and availability.

Step 3

Attach and send

It creates or customizes documents as needed and attaches them automatically, so every response goes out complete.

Quote Oct 15-18

124 KB

PDF

I’ve attached the official quote and prepared the reply.

Finally, the Expertly AI Toolbar for Hotels makes online work easier.

A Compact Toolbar with Enterprise Power

It’s a browser extension, lightweight and a cinch to install. But unlike most browser extensions, it links your entire team together and connects to your PMS and other systems.

Date

Vendor

Description

Amount

Method

Receipt #

2024-09-01

Amazon

Office Supplies

120.75

Credit Card

R1012

2024-09-02

Uber

Client Meeting Travel

25.4

Company Card

R1011

2024-09-03

Staples

Printer Ink

56.3

Credit Card

R1010

2024-09-04

Costa Coffee

Team Breakfast

32.5

Cash

R1009

2024-09-05

WeWork

Coworking Space

450.0

Bank Transfer

R1008

2024-09-06

Taxi

Airport Transfer

38.0

Credit Card

R1007

2024-09-07

Adobe

Software Subscription

99.99

Company Card

R1006

2024-09-08

Asana

Project Management Tool

49.99

Credit Card

R1005

Categorize Expenses

Identify Patterns

More..

Excel

Google Doc

Shopify

Date

Vendor

Description

Amount

Method

Receipt #

2024-09-01

Amazon

Office Supplies

120.75

Credit Card

R1012

2024-09-02

Uber

Client Meeting Travel

25.4

Company Card

R1011

2024-09-03

Staples

Printer Ink

56.3

Credit Card

R1010

2024-09-04

Costa Coffee

Team Breakfast

32.5

Cash

R1009

2024-09-05

WeWork

Coworking Space

450.0

Bank Transfer

R1008

2024-09-06

Taxi

Airport Transfer

38.0

Credit Card

R1007

2024-09-07

Adobe

Software Subscription

99.99

Company Card

R1006

2024-09-08

Asana

Project Management Tool

49.99

Credit Card

R1005

Categorize Expenses

Identify Patterns

More..

Excel

Google Doc

Shopify

Date

Vendor

Description

Amount

Method

Receipt #

2024-09-01

Amazon

Office Supplies

120.75

Credit Card

R1012

2024-09-02

Uber

Client Meeting Travel

25.4

Company Card

R1011

2024-09-03

Staples

Printer Ink

56.3

Credit Card

R1010

2024-09-04

Costa Coffee

Team Breakfast

32.5

Cash

R1009

2024-09-05

WeWork

Coworking Space

450.0

Bank Transfer

R1008

2024-09-06

Taxi

Airport Transfer

38.0

Credit Card

R1007

2024-09-07

Adobe

Software Subscription

99.99

Company Card

R1006

2024-09-08

Asana

Project Management Tool

49.99

Credit Card

R1005

Categorize Expenses

Identify Patterns

More..

Excel

Google Doc

Shopify

Date

Vendor

Description

Amount

Method

Receipt #

2024-09-01

Amazon

Office Supplies

120.75

Credit Card

R1012

2024-09-02

Uber

Client Meeting Travel

25.4

Company Card

R1011

2024-09-03

Staples

Printer Ink

56.3

Credit Card

R1010

2024-09-04

Costa Coffee

Team Breakfast

32.5

Cash

R1009

2024-09-05

WeWork

Coworking Space

450.0

Bank Transfer

R1008

2024-09-06

Taxi

Airport Transfer

38.0

Credit Card

R1007

2024-09-07

Adobe

Software Subscription

99.99

Company Card

R1006

2024-09-08

Asana

Project Management Tool

49.99

Credit Card

R1005

Categorize Expenses

Identify Patterns

More..

Excel

Google Doc

Shopify

AI that Meets You Where You Already Work

Team members can work in their Web browsers as they always have. The AI toolbar helps them with the workflows they know, instead of changing or replacing them.